Tampilkan postingan dengan label Management and Supervisory Skills. Tampilkan semua postingan
Tampilkan postingan dengan label Management and Supervisory Skills. Tampilkan semua postingan

Senin, 23 Februari 2009

Delegation Boot Camp

Delegation Boot Camp

Do you have trouble with the delegation of work to others? Are you frequently putting in overtime? If so, you may be working harder but not smarter.

This fast-paced, intensive one-day seminar gives you real-world practice in delegation strategies that will reduce your stress level, empower your staff and build morale. Put this delegation skills training to work for you to pinpoint the right task, the right time and the right person to help you maximize productivity for you and your team.

How You Will Benefit

  • Exhibit greater competence and confidence in assigning work and responsibilities
  • Foster greater teamwork, cooperation and collaboration through clear delineation of roles and authority
  • Prevent miscommunication when setting tasks and expectations
  • Influence peers and team members to share your responsibilities
  • Empower and motivate staff to handle more difficult assignments

What You Will Cover

  • The repercussion of poor delegation on performance and how to avoid common mistakes
  • Delegation basics: what to assign, whom to select, when to start, how to maintain control and give feedback
  • How to delegate to a group
  • R-A-M-P-S: memory aid for effective delegation
  • Communication issues, checkpoints and task-related support
  • How to overcome reluctance, resistance and lack of motivation
  • Delegating without authority: influencing strategies to persuade peers to take on additional responsibilities
  • Setting success milestones
  • Quality management and accountability
  • Control and follow-up procedures (without micro-managing)
  • How to recognize, reinforce and reward performance
  • Practice, role-play, case studies and script analysis

Who Should Attend

Managers, supervisors, project managers and team leaders who have direct reports or who work in a team environment.


Extended Training Description

Learning Objectives

  • Differentiate Between Effective and Ineffective Delegation
  • List Five Types of Responsibilities Than can Be Delegated and Five That Cannot
  • Identify the Three Types of Authority and Three Levels of Authority You Can Delegate
  • List at Least Three Criteria for Picking the Right Person for Delegation
  • Describe and Demonstrate the R-A-M-P-S© Process for Effective Delegation
  • Describe Three Special Considerations for Delegating to a Group of People
  • Describe How to Handle Your Reluctance to Delegate
  • Describe How to Handle Resistance
  • Describe How to Monitor Progress Appropriately Without Micromanaging
  • Describe How to Provide Useful Coaching to Ensure Success
Understanding Delegation
  • Define Delegation
  • Describe the Steps in the Delegation Progress
  • List Three Reasons People Avoid Delegating
  • List at Least Three Benefits of Delegating
  • Differentiate Between Effective and Ineffective Delegation
Assessing Opportunities and Candidates for Delegation
  • List Five Types of Responsibilities Than Can Be Delegated and Five That Cannot
  • Identify the Three Types of Authority and Three Levels of Authority That Can Be Delegated
  • List at Least Three Criteria for Selecting Appropriate Candidates for Delegation
  • Describe the Degree to Which You Are an Empowering Delegator
Setting Expectations and Providing Support
  • Describe How to Conduct a Delegation Meeting
  • Describe the R-A-M-P-S© Delegation Memory Aid
  • Identify Three Special Considerations for Delegating to a Group of People
  • Describe How to Use a Delegation Matrix
  • Describe How to Influence a Peer to Accept Delegation of a Task
Handling Your Reluctance and Their Resistance
  • Describe the Emotional Dimensions of Delegation
  • Describe How to Handle Your Reluctance to Delegate
  • Describe How to Handle Resistance to Your Efforts to Delegate
Following Up
  • Describe How to Monitor Progress Appropriately Without Micromanaging
  • Describe How to Provide Useful Coaching to Keep Delegates on Track
  • State How to Provide Recognition, Reinforcement, and Rewards
Putting It All Together
  • Describe How to Delegate Effectively
  • Conduct a Delegation Meeting Using the R-A-M-P Delegation Memory Aid©

 

Pelatihan, Kursus, Seminar, Workshop Provider

Download Katalog Pelatihan 2009

Instructor
::
Ir. Alexander Cyrus, M.Sc

_

Schedule
::
January 27-27, 2009
::
1 day

_

Venue
::
Santika Hotel
::
Bogor

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Tuition Fee
 Rp.
1.900.000,-
  per participant, excluding accommodation & tax.

_

Registration
::
Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA
Wisma Pakuan, Jl. Pakuan 12
BOGOR - 16143

ph. (021) 7009-9943
  (0251) 2169-150
fax (0251) 7534-984
email training@focustraco.com

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Mastering Organizational Politics, Influence and Alliances

Mastering Organizational Politics, Influence and Alliances

Are skills mastery and years-under-your-belt really enough to navigate organizational politics and succeed in today’s workplace?

What really drives a high-performance management career? It’s more than management skills. You have to be an expert at negotiating the complicated terrain of organizational politics and company politics. It’s time to adopt a 360-degree management mindset that enables you to understand and control all the forces that shape your career and get what you need for and from your team. This seminar presents a sophisticated approach to managing that reveals the hidden truths about organizational politics and management success today.

How You Will Benefit

  • Understand the processes that go into high performance—and how to drive the efforts you need from your team
  • Master organizational politics by better managing your interactions and relationships with colleagues across the organization
  • Successfully manage your political image
  • Use communication to influence others and strengthen your organizational alliances
  • Manage your behavior and the impact on the team
  • Improve your coaching, delegating and mentoring abilities

What You Will Cover

  • Key competencies and critical success factors of effective management
  • 360-degree approach to managing up, down and across your organization
  • Negative organizational politics and strategies to navigate intense political climate
  • The sources of organizational power and relationship between company politics and influence
  • How to influence and manage beyond your own authority

Who Should Attend

Team managers, project managers and senior managers with significant experience under their belts who need to master organizational politics.

 

Pelatihan, Kursus, Seminar, Workshop Provider

Download Katalog Pelatihan 2009


Instructor

::
 

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Schedule
::
February 12-13, 2009
::
2 days

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Venue
::
Sheraton Hotel
::
Surabaya

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Tuition Fee
 Rp.
3.400.000,-
  per participant, excluding accommodation & tax.

_

Registration
::
Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA
Wisma Pakuan, Jl. Pakuan 12
BOGOR - 16143

ph. (021) 7009-9943
  (0251) 2169-150
fax (0251) 7534-984
email training@focustraco.com

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Improving Your Managerial Effectiveness

Improving Your Managerial Effectiveness

Develop a more proactive approach and meet complex challenges through greater managerial effectiveness.

In this three-day seminar, designed for midlevel and developing managers, the focus is on knowing yourself and how your behavior affects both your managerial effectiveness and the actions of your team. You’ll learn the importance of team dynamics and how understanding others—their goals and values, needs and wants, comfort and stretch areas—can lead to more effective managerial effectiveness though motivation, delegation, conflict resolution and overall team performance.

How You Will Benefit

  • Ensure long-term business results by focusing on employee development
  • Meet the diverse needs of all your team members with proven communication techniques
  • Align motivation with work and personal goals
  • Anticipate and resolve conflict situations
  • Instill a culture based on trust, partnerships and respect
  • Increase dialogue and constructive feedback for optimum managerial effectiveness
  • Partner with your team to ensure long-term productivity
  • Use delegation to increase performance and individual growth

What You Will Cover

The Learning Workplace

  • Deal with significant changes
  • Assess your approach to challenges from your staff
  • Understand your behavioral profile and scoring matrix

The Manager’s Style—How Others See You

  • The four primary behavioral styles: relater, socializer, thinker, director
  • How to recognize others’ behavioral styles to increase support and communication
  • Style adaptability to increase your managerial effectiveness

Managing Teams

  • Teams, team stages and work group
  • How to develop, create and manage a successful team

The Transformational Coach—Partnership Coaching

  • How to move from a boss to a coach
  • The competencies and strengths of a transformational coach
  • Identify your developmental strategies

Style and Motivation

  • Key values in determining various ways to motivate people
  • The relationship between values and individual expectations
  • Assess your company’s existing recognition, reward and benefit systems in relation to employee growth and performance
  • How to select motivators based on individual needs

Managing Conflict

  • Assess your preference and approach for dealing with conflicts
  • Identify the critical modes for reaching successful resolution
  • Shift your style to manage conflicts

Delegation for Growth

  • Barriers and techniques to overcome resistance and minimize risks
  • Reexamine the effectiveness of your current delegating techniques
  • Delegation styles and approaches

Managing Performance and Growth

  • Apply all concepts learned through simulation actions
  • How to promote continuous learning among your staff

Who Should Attend

Experienced managers with three to five years of management experience who are interested in enhancing their managerial effectiveness.

note: To attend this seminar, we recommend prior attendance in at least one skills-based management course.


Extended Training Description

Learning Objectives

  • Ensure Long-Term Business Results by Effectively Developing People
  • Meet the Diverse Needs of All Your Team Members with Proven Communication Techniques
  • Motivate Your People
  • Anticipate and Resolve Conflict Situations
  • Instill a Culture Based on Trust and Partnerships
  • Increase Dialogue and Constructive Feedback
  • Understand the Importance of Transformational Coaching as a Tool for Partnering with Your Team
  • Use Delegation to Increase Productivity and Individual Growth
The Learning Workplace
  • Define the Value of Participating in This Seminar—to Your Organization and Yourself
  • Assess Your Approach to Challenges from Your Staff
  • Identify Seminar Topics to Emphasize How to Best Meet Your Learning Priorities
How Others See Us—The Manager’s Style
  • Identify the Primary Behavioral Characteristics Others See in the Workplace
  • Determine How Behavioral Style Influences the Actions of Others
  • Plan Actions to Improve Personal and Group Effectiveness Using a Range of Behavioral Styles
Managing Teams
  • Differentiate a Team from a Workgroup
  • Participate in a Successful Team Activity
  • Focus on Behavioral Indicators That Lead to Successful Team Performance
  • Develop Strategies for Improving the Effectiveness of Teams
The Transformational Coach—Partnership Coaching
  • Redefine the Role of the Manager as a Learning Partner
  • Contrast Transactional and Transformational Coaching Behaviors
  • Assess the Readiness of Participants’ Current Work Environment for Effective Partnership Coaching
  • Assess Current Coaching Competencies
  • Develop a Plan for Evolving a Trusting Learning Environment
  • Select Key Behavioral Approaches to Improve Partnership Coaching Effectiveness
Style and Motivation
  • Determine Key Values That Are Typical to Each Behavioral Style
  • Articulate the Relationship between Values and Individual Expectations in Motivating Employees
  • Identify What Current Recognition, Reward, and Benefit Systems Provide and/or Lack Motivators of Employee Growth and Performance
  • Select Motivators Based on Individual Needs
Managing Conflict
  • See How Proactively Dealing with Conflict Is a Key Skill of Effective Managers
  • Assess Your Personal Preferences and Habits in Dealing with Conflict
  • Identify Five Primary Modes for Reaching Successful Resolution
  • Shift Your Approach Effectively by Recognizing Key Indicators
  • Describe Situations to Others That Illustrate the Need for Skill in Using All Approaches
  • Promote a Learning Culture That Uses Conflict as a Platform for Building Trust and Enhancing Creativity
Delegation for Growth
  • Use Delegating as a Tool for Professional and Personal Growth
  • Recognize the Conditions of Risk in Delegating
  • Identify Barriers to Effective Delegating
  • Assess the Effectiveness of Your Current Delegating Practices
  • Know When Not to Delegate
Managing Performance and Growth—A Management Simulation
  • Approach Performance Management of Your Work Unit Using All of the Seminar Concepts in a Simulated Case
  • Experience Team Dynamics
  • Practice Successful Team Behaviors
  • Assess Your Learning from the Seminar
  • Identify Strategies That You Will Use Back at Work

 

Pelatihan, Kursus, Seminar, Workshop Provider

Download Katalog Pelatihan 2009


Instructor

::
Ir. Alexander Cyrus, M.Sc

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Schedule
::
February 23-25, 2009
::
3 days

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Venue
::
Papandayan Hotel
::
Bandung

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Tuition Fee
 Rp.
4.800.000,-
  per participant, excluding accommodation & tax.

_

Registration
::
Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA
Wisma Pakuan, Jl. Pakuan 12
BOGOR - 16143

ph. (021) 7009-9943
  (0251) 2169-150
fax (0251) 7534-984
email training@focustraco.com

_

Kamis, 19 Februari 2009

Igniting Commitment: Engaging Employees for Breakthrough Performance

Igniting Commitment: Engaging Employees for Breakthrough Performance

Having a mediocre team or great team all depends on you.

This training will give you practical strategies to get more out of every employee by creating excitement and engagement that lead to greater motivation and productivity.

How You Will Benefit

  • Build trust, loyalty and excitement across your organization
  • Align employees with your organization’s strategic plans
  • Improve engagement, motivation and retention
  • Maximize the talents and strengths of your entire workforce

What You Will Cover

  • Employee commitment and motivation challenges
  • Employee engagement and its link to the bottom line
  • Attributes and actions of engaged employees
  • Assess levels of engagement and commitment
  • Driving engagement in your organization
  • How to become an engaged leader

Who Should Attend

Front-line managers across all functional areas who want to build high levels of employee commitment in order to reach significantly greater levels of business success.


Extended Training Description

Learning Objectives

  • Define Employee Engagement and Its Link to the Bottom Line
  • Describe the Attributes and Actions of Engaged Employees
  • Identify Today’s Employee Engagement Challenges
  • Use Best Practices for Creating Employee Engagement
  • Apply Hands-on Strategies for Creating Engagement and Commitment in Your Own Team
The Psychological Recession
  • Define Key Terminology—Engagement and Commitment
  • Recognize the Symptoms, Effects, and Causes of the Psychological Recession
  • Distinguish Generational Characteristics That Have an Impact on Employee Engagement and Commitment
A Profile of Your Team
  • Assess the Engagement and Commitment of Your Employees
  • Identify Your Own Level of Engagement and the Impact That Has on Your Team
  • Use a Five-Step Process to create an Environment That Encourages Greater Commitment and Engagement
  • Begin to Formulate an Action Plan to Increase Commitment and Engagement in Your Organization
The Engaged Leader
  • Identify How the Five-Step SPARK Process Models Organizational Actions to Increase Commitment and Engagement
  • Identify the Effect of Organizational Actions on Employees
  • Assess Hiring Practices to Focus on "Best Fit"
Taking It to the Next Level
  • Identify the People in Your Organization That are Allies in Developing Engaged and Committed Employees
  • Influence Your Allies to Create Positive Change
  • Present a Concise and Convincing Statement of the Value of Engaged Employees

 

Pelatihan, Kursus, Seminar, Workshop Provider

Download Katalog Pelatihan 2009


Instructor

::

_

Schedule
::
March 16-17, 2009
::
2 days

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Venue
::
Sahira Boutique Hotel
::
Bogor

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Tuition Fee
 Rp.
3.400.000,-
  per participant, excluding accommodation & tax.

_

Registration
::
Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA
Wisma Pakuan, Jl. Pakuan 12
BOGOR – 16143

ph. (021) 7009-9943
  (0251) 2169-150
fax (0251) 7534-984
email training@focustraco.com

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