COURSE INTRODUCTIONReliability improvement is the focus in industry today. This is to insure the available of the products/ services which comply the demands. Many programs are designed to improve maintenance and reliability, but, the achieved results are rarely sustaining. This indicates that change is a difficult process and without proper attention to organizational culture, long-term successful change is not possible. This course defines the culture, especially the organizational cultures. It elaborates the elements of culture, i.e. values, role models, rites and rituals, and cultural infrastructure. Then the discussion on the elements of change are following, i.e. leadership, work process, structure, group learning, technology, communication, interrelationships, and rewards. These two types of elements form a matrix which is the basis of the web of cultural change. A tool has been developed for assessing the organizational culture with the objective to identify the root causes of the un-sustainability of the maintenance and reliability improvements. Recommendations for correction action can be derived from the results of the assessment. HOW YOU CAN BENEFIT FROM THIS COURSE
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PT. FOCUS TRACO INDONESIA
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Jumat, 10 Juli 2009
Culture Change for Maintenance and Reliability Improvement
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