Selasa, 27 Januari 2009

Recruiting, Interviewing and Selecting Employees

Recruiting, Interviewing and Selecting Employees

Learn everything you need to know about employee selection in this seminar!

Employee selection is the most important issue in business. Making the wrong hiring decision means throwing away a substantial investment of time and money on recruitment, training and benefits. Study after study has shown that poor employee selection is a costly mistake.

This course will take you step-by-step through the employee selection process, from recruitment through hiring, with actionable advice for improving your interviewing skills and more. Under the careful monitoring of your seminar leader you will practice until you gain the confidence and skills you need.

How You Will Benefit

  • Improve your overall employee selection approach
  • Attract talent through innovative employee recruitment sources
  • Learn how to effectively use telephone screening and other methods to filter out the wrong applicants
  • Practice interviewing techniques to refine and develop your skills as an interviewer—including how to open and close the meeting
  • Understand how to ask the right questions to find out the information you need to know
  • Avoid interview “traps”—EEO and affirmative action

What You Will Cover

Recruitment Challenges

  • Workplace diversity and affirmative action
  • The increasing number of contingent workers
  • Alternative work arrangements

Recruitment Sources

  • The five primary pre-recruitment considerations
  • Discover benefits and drawbacks for different recruiting sources
  • Strategies to attract special interest groups: new graduates, star performers, homegrown talent, retirees, seasonal employees, part-timers

Electronic Recruiting

  • Strengths and weaknesses of Internet recruiting
  • Reviewing cyberspace resumes
  • Website considerations
  • Online recruiting guidelines
  • Global Internet recruitment

Interview Preparation

  • Reviewing job specifications
  • Preparing job descriptions
  • Reviewing applications and resumes
  • Screening applicants by phone
  • Preparing the proper interviewing environment
  • Planning basic questions

Legal Considerations

  • What you can and can’t ask
  • Understanding federal legislation
  • Record-keeping requirements
  • What to do if you are charged with discrimination
  • Pre-employment questions

Employment Interview Questioning Techniques

  • The five effective questioning techniques
  • Apply each technique at the proper stage of the interview

Conducting the Interview

  • Establishing the format
  • Practicing active listening
  • Encouraging applicants to talk
  • Providing information at the proper times
  • When and how to close the interview
  • Team interviewing
  • Interviewing less-than-ideal applicants

Documenting the Interview

  • What to include and what to avoid
  • Effective and ineffective documentation

Making the Selection

  • Everything you need to know about all varieties of testing
  • Who uses testing and who doesn’t?
  • Legal implications
  • Reference checking—how to learn information when other companies won’t reveal anything
  • Final selection considerations

Who Should Attend

Professionals with two years or less of experience in hiring, including HR assistants, employment managers, HR specialists and non-practitioners involved in the hiring process.


Extended Training Description

Learning Objectives

  • Attract Talent through Innovative Recruitment Sources
  • Learn How to Effectively Use Telephone Screening and Other Methods to Filter Out the Wrong Applicants
  • Practice Interviewing Techniques to Refine and Develop Your Skills as an Interviewer—Including How to Open and Close the Meeting
  • Understand How to Ask the Right Questions to Find Out the Information You Need to Know
  • Avoid Interview "Traps"—EEO and Affirmative Action Considerations
Recruitment Challenges
  • Become Familiar with Four Significant Recruitment Issues:
              — Labor Shortages
            — Alternative Work Arrangements
            — A Changing Workforce
            — Diversity

Recruitment Sources

  • Become Familiar with Five Primary Prerecruitment Considerations and Various Recruitment Sources, Identifying Each in Terms of Its Benefits and Drawbacks, as Well as Exploring Techniques for Attracting Special Interest Groups
Electronic Recruiting
  • Introduce Employers to Electronic Recruiting by Familiarizing Them with the Advantages and Disadvantages of the Internet, Cyberspace Resumes, Web Sites, Online Recruiting and Guidelines, Legal Definitions of Electronic Recruiting, and International Internet Recruiting
Interview Preparation
  • Provide Key Interview Preparatory Steps, Emphasizing the Importance of These Steps in Laying the Foundation for the Face-to-Face Interview
Legal Considerations
  • Learn about Key EEO Federal Legislation and Recordkeeping Requirements, Understand the Impact of EEO on the Employment Process, Become Acquainted with How to Avoid and Respond to Discrimination Charges, and Become Familiar with Legal Questioning Techniques
Interview Questioning Techniques
  • Become Familiar with Five Effective Questioning Techniques and How to Relate These Techniques to the Various Interview Stages
Conducting the Interview
  • Become Familiar with Various Interview Components, Team Interviewing Techniques, How and When to Close an Interview, Interviewing Guidelines and Pitfalls, and How to Interview Less-Than-Ideal Candidates
Documenting the Interview
  • Become Aware of the Importance of Effective Post-Interview Documentation—What to Include, How to Document Jobs with No Tangible Requirements, and Distinctions between Effective and Ineffective Notes
Making the Selection
  • Understand the Components That Comprise Making a Hiring Decision, Specifically: Testing, References, and Other Selection Considerations, Such as Negligent Hiring and the Threat of Workplace Violence

 

FOCUS TRACO INDONESIA Management & Technical Training Course Seminar Provider

Download 2009 FOCUS Training Catalog

Instructor
::
Ir. Alexander Cyrus, M.Sc

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Schedule
::
January 21-23, 2009
::
3 days

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Venue
::
Papandayan Hotel
::
Bandung

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Tuition Fee
 Rp.
4.800.000,-
  per participant, excluding accommodation & tax.

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Registration
::
Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA
Wisma Pakuan, Jl. Pakuan 12
BOGOR - 16143

ph. (021) 7009-9943
  (0251) 2169-150
fax (0251) 7534-984
email training@focustraco.com

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