How to Conduct Effective Workplace Investigations

How to Conduct Effective Workplace Investigations The better you handle employee complaints, the less likely you’ll face a costly lawsuit! Protect yourself and your organization from destructive claims while maintaining a healthy and productive work environment. Know your legal rights and responsibilities, how to avoid complaints or nip them in the bud and, should they arise, how to conduct a fair and thorough investigation that gets to the truth of the matter and mitigates the impact on the workplace. How You Will Benefit Learn step-by-step guidelines for investigating any complaint Be proactive and avoid the legal pitfalls of investigations Know what steps to take to minimize your liability Understand what sexual harassment is—and what it isn’t Get a realistic view of the timing of investigations Get beneficial advice on handling evidence Keep your work force running smoothly during and after an investigation Guard against retaliation and subsequent inappropriate misconduct What You Will Cover Initial actions: understanding your role The process for planning the investigation Working with management, legal, EEO coordinators: collaborative methods Investigator’s accountability and management’s responsibility Interviewing, documentation and evidence-preserving techniques Maintaining confidentiality and keeping emotions in check Writing the investigative report Presenting your findings: discipline or termination options Preparing for litigation if necessary Who Should Attend HR professionals and line managers who want to sharpen their investigation skills. Extended Training Description Learning Objectives Describe the Scope of the Program, and the Key Topics to Be Covered Recognize How Your Organization, and Those of Your Fellow Participants, Currently Address HR Investigations Understand How the Case Study Will Drive the Learning Process Throughout the Seminar Initial Actions Define the Role of the Investigator Identify the Complaint Intake Procedures Formulate Steps to Be Taken in Preparation for the Investigation Prepare for the Possibility of Litigation The Process for Planning the Investigation Clarify the Considerations of Pre-Investigation Strategies Identify All Pertinent Variables in a Complaint Case Determine Who Should Conduct the Investigation Outline the Systematic Steps to Take in An Investigation Beginning the Investigation According to Plan Use Effective Interviewing Techniques Recognize Procedures for Effective Documentation Methods Gather, Preserve, and Use Evidence Maintaining a Productive Workplace after an Incident Recognize and Effectively Manage Emotions Resulting from An Investigation Use Techniques for Avoiding Retaliation Maintain a Productive Work Environment During an Investigation. Compiling the Report Decide What to Include in the Report Prepare a Professional, All-Inclusive Investigative Report Prepare Objective Findings Based on Evidence and Testimony Make Recommendations Based on Investigation Findings Concluding the Investigation Perform Investigator’s Duties for Follow-Up, Debriefing and Closure Respond to the Complainant and the Accused Prepare Necessary Case Documentation for Possible Litigation. Training Course Seminar Workshop Provider Download Training Catalog 2009

Instructor Schedule April 13-14, 2009 2 days Venue Santika Hotel Yogyakarta Tuition Fee  Rp. 3.400.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to: PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143 (021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com

Instructor

Schedule

	April 13-14, 2009
	2 days

Venue

	Santika Hotel
	Yogyakarta

Tuition Fee

Rp.	3.400.000,-
	per participant, excluding accommodation & tax.

Registration

Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA
Wisma Pakuan, Jl. Pakuan 12
BOGOR – 16143

	(021) 7009-9943
	(0251) 2169-150
	(0251) 7534-984
	training@focustraco.com

Instructor

Schedule

	April 13-14, 2009
	2 days

Venue

	Santika Hotel
	Yogyakarta

Tuition Fee

Rp.	3.400.000,-
	per participant, excluding accommodation & tax.

Registration

Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA
Wisma Pakuan, Jl. Pakuan 12
BOGOR – 16143

	(021) 7009-9943
	(0251) 2169-150
	(0251) 7534-984
	training@focustraco.com